Reference

main slot Terms & Conditions You Need to Know

The main slot Terms & Conditions set out exactly what you agree to when you open an account, fund it via DANA, OVO, GoPay or QRIS, and access…

Account eligibility rulesDANA, OVO, GoPay & QRIS payment termsLobby access conditionsDispute resolution pathJurisdiction: depends on local law
main slot main slot Terms & Conditions You Need to Know
TERMS HELP CHANNELS

How to Reach Us About These Terms

If any clause in these Terms & Conditions is unclear — or if a payment transaction via OVO or QRIS did not reflect correctly on your account — our support team is…

Live Chat Open the chat widget from any page on mainslot.xyz and ask directly about a specific clause, account status or transaction that appears to conflict with these terms.
Email Support Send a detailed query to our support address including your account ID and the transaction reference. We match your record against the terms and reply with the applicable clause.
Account Help Desk For disputes about deposits made via DANA, GoPay or bank transfer, use the dedicated cashier help path inside your account dashboard — it routes straight to the payment team.
POLICY INTEGRITY STANDARDS

How We Uphold These Terms on Your Account

We operate these Terms & Conditions as living policy — not a static document. Each of the six areas below reflects how we handle your data, secure your account and give you…

Account Data Handling

Personal data you submit during phone verification is stored securely and used only for account authentication, payment matching and regulatory compliance where local law permits.

Cookie Policy

We use session and preference cookies to keep your account logged in across devices. You can clear cookies at any time via your browser settings; this will require you to log in again.

Account Security Practices

Two-step phone verification is required before your account reaches the lobby. If we detect unusual login behaviour, we pause access and notify you via your registered contact before any action is taken.

Data Retention

Transaction records — including QRIS scan confirmations and virtual account receipts — are retained for a minimum period as required by applicable rules and are available to you on request.

Contact for Corrections

If your account data is inaccurate — for example, an OVO wallet number that was entered incorrectly — submit a correction request through live chat with your account ID and we will update it within 24 hours.

Terms Change Notification

Any material update to these Terms & Conditions is communicated to your registered account before it takes effect. We do not apply changes retroactively to completed transactions.

Frequently Asked Questions About main slot Terms & Conditions

These are the questions we receive most often about the main slot Terms & Conditions. Each answer references the specific policy area so you can find the full clause in the document linked from your account settings page.

The complete Terms & Conditions document is accessible from the footer of every page on mainslot.xyz and also from the policy tab inside your account settings. No login is required to read them.

The core account terms remain the same regardless of payment method. However, each payment rail — DANA, OVO, GoPay, QRIS or bank transfer — has an addendum clause that covers processing times and failure handling specific to that method.

We notify you via your registered contact before any update takes effect. Continuing to use the platform after the stated effective date means you accept the revised terms. We do not apply changes to rounds already completed.

Access to the lobby depends on local law. We do not override regional restrictions, and eligibility for specific lobby sections is determined by the rules applicable in your jurisdiction at the time of access.

Open a dispute via the cashier help path in your account dashboard. Include your transaction reference — for example, your QRIS scan receipt or virtual account confirmation — and our payment team reviews the case against the applicable clause within one business day.

Yes. Game-specific rules for titles like Sugar Rush and Crash Games are covered under the Game Usage section of the Terms & Conditions. Each game's round logic and payout calculation method is governed by that clause.

Submit a correction request through live chat or email, including your account ID and the specific data field to be updated — such as a GoPay wallet number or registered phone. We aim to process corrections within 24 hours.