Reference

main slot Legal Terms for Your Account

Every account on main slot is governed by a clear legal framework that defines your rights, our obligations and the conditions under which access is granted where local…

Account Terms & ConditionsPrivacy & Data RightsDANA, OVO, GoPay, QRIS Transaction RulesJurisdiction-Dependent AccessCookie & Retention Policy

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What Our Legal Terms Actually Cover

main slot Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our terms of use set out the rules for account creation, wallet activity and dispute resolution. Access to main slot depends on local law in your region of Indonesia — eligibility is your responsibility to confirm before opening an account. Transaction records for DANA, OVO, GoPay

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and QRIS deposits are logged against your account and held in line with our data-retention schedule. Bank transfer and virtual account activity via BCA, BRI, Mandiri or BNI is recorded under the same framework. We do not share your financial data with third parties outside what
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is required to process a transaction or comply with a lawful authority request. Any change to core terms is communicated via the email address registered to your account at least seven days before taking effect.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about how our terms apply to your account, or if you need a copy of your data or want to request a correction, our support team handles…

Live Chat Available 24 hours a day, seven days a week. Use this channel to raise an urgent legal query about your account access, transaction status or data request.

Email Support Send detailed legal enquiries, data-access requests or term-clarification questions to our dedicated email address listed in the Help Centre under Legal.

In-Account Help Centre Log into your account and navigate to Help Centre, then select Legal & Policy to find the contact form for formal requests including data correction and account closure.

YOUR RIGHTS EXPLAINED

How We Handle Data, Cookies and Account Security

We handle every account and its associated data with a defined set of practices covering collection, storage, access and deletion.

Data Collection Scope

We collect only the information needed to verify your identity, process DANA, OVO, GoPay and QRIS transactions, and fulfil account security checks. No surplus data is requested at registration.

Cookie Usage

Cookies on main slot track session state and wallet-status context — they do not share browsing data with advertising networks outside what you explicitly consent to in the cookie banner on first visit.

Account Security Practices

Phone verification is required before your account reaches active status. Two-step confirmation is applied to withdrawal requests, including those directed to BCA, BRI or Mandiri bank accounts.

Data Retention Schedule

Transaction logs — covering QRIS, virtual account and bank transfer activity — are retained for the period required by applicable financial regulations, after which they are deleted or anonymised.

Requesting Your Data

Submit a data-access or data-deletion request through the in-account Help Centre under Legal & Policy. We aim to respond within 14 working days and confirm completion by the registered email address.

Contacting the Right Team

Legal queries about term interpretation or account eligibility — especially where local law permits conditions that differ by region — should be directed to the email channel rather than live chat for a documented response.

Legal Questions About Your main slot Account

These are the questions we receive most often about the legal terms, data rights and account conditions on main slot. Each answer reflects the actual policy in place today.

Yes — eligibility and access depend on local law. It is your responsibility to confirm that accessing main slot is permitted in your specific location within Indonesia before opening an account.

Every DANA, OVO, GoPay and QRIS transaction is covered by the Payment Terms section of our full Terms and Conditions. Logs are stored against your account and can be requested through the Help Centre.

Log into your account, go to Help Centre and select Legal & Policy, then submit a data-access request. We aim to deliver a full data export within 14 working days to your registered email address.

Yes, where local law permits, you may request deletion of personal data via the same Legal & Policy form. Some transaction records linked to BCA, BRI or Mandiri bank transfers may be retained as required by financial regulations.

We notify you at least seven days before any material change to the Terms and Conditions takes effect. Notification is sent to the email address registered on your account at the time of the update.

We use session and wallet-status cookies to keep your login and payment context intact. On your first visit, a consent banner lets you review and adjust non-essential cookie preferences before continuing.

For formal legal disputes, use the email support channel listed in the Help Centre under Legal & Policy. Email creates a documented record; our team responds to formal enquiries within the timeframe stated in the Terms.

main slot Legal Terms for Your Account

How to Reach Us on Legal Matters

How We Handle Data, Cookies and Account Security

Data Collection Scope

Cookie Usage

Account Security Practices

Data Retention Schedule

Requesting Your Data

Contacting the Right Team

Legal Questions About Your main slot Account

01 Does access to main slot depend on local law in my region of Indonesia?

02 What legal terms govern my DANA or QRIS deposit transactions?

03 How do I request a copy of the personal data main slot holds on me?

04 Can I ask main slot to delete my account data?

05 How much notice does main slot give before changing its legal terms?

06 What cookies does main slot use and can I control them?

07 Who do I contact for a formal legal dispute about my account?

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